NDIS Aligned Sensory Regulation Zones Consulting 100% Australian Owned and Operated
Kids Hanging Pod Hammock - Autism - PRE-ORDER FOR DESPATCH IN LATE FEBRUARY
1 review
PRE-ORDER FOR DESPATCH IN LATE FEBRUARY Dear customers, While we aim to get your order in a timely fashion, due to the freight logistics for delivery of this product, please allow up to 20 days for your order to be dispatched. Thank you. These Kids Hanging Pod hammocks are...
While we aim to get your order in a timely fashion, due to the freight logistics for delivery of this product,please allow up to 20 days for your order to be dispatched.
Thank you.
These Kids Hanging Pod hammocks are of premium quality, are extremely comfortable and durable and are a perfect haven for retreating to a calm place. The pod comes with an inflatable cushion. They are called Calming Cocoons for a very good reason.
Summary of Features:
Perfect for children 2yrs+ and can hold up to 40kgs.
Size 150cm X 70cm
Made from 50% cotton & 50% polyester
Colours - Green, Blue, Pink
Comes with hanging hook.
This Hanging Nest Hammock Pod is a fun and unique accessory for any child's bedroom, playroom or suitable outdoor living area.
With a weight capacity of 40 kgs, you can have kids play and hide away until their hearts desire.
This Hanging Nest Hammock Pod is the best on the market that will allow your child to be as far or as close as they are comfortable with. Floating relaxation pods are renowned for their theraputic benefits including sensory experiences, relaxation and feelings of security.
Made with a nylon mesh for extra breathability in the warmer months and a hook to hanging.
Hook included. Stands not included!
Features
FUN ACCESSORY- TheHanging Nest Hammock Pod is a great addition to your child's bedroom, playroom or appropriate outdoor living area! It offers a comfortable seat for your child’s reading nook, cosy corner, or lounge spot.
STURDY CONSTRUCTION- Constructed from nylon mesh for strength and durability, this swing chair has a weight capacity of up to 120kgs, making it a sturdy piece of furniture that your child will be able to enjoy for years to come.
PADDED SEAT CUSHION-The seat of the Hanging Nest Pod chair is padded for added softness, so your little boy or girl can relax in comfort as they read, listen to music, or just daydream.
HANGING HARDWARE INCLUDED- All the necessary hanging equipment is conveniently included with the swing for easy installation.
Ordered nearly a month ago and they have not shipped my item . Didn't send me a confirmation of my order when requested even after payment was made promptly.
Dear Jessica,
Thank you for reaching out. We sincerely apologize for the inconvenience caused by the delay in receiving your hanging pod.
To clarify:
You received a confirmation email on the same day you placed your order, which included your invoice.
At your request, we forwarded the invoice directly to your plan manager.
Following this, we sent an email to confirm the invoice was sent and suggested checking your spam or junk folder in case the confirmation email was missed.
Additionally, the product description on our website specifies a 20-day lead time for these orders.
We understand your frustration, and we’ve responded to every email you’ve sent to keep you informed. Your order has also been placed on our urgent dispatch list.
While we appreciate your concerns, your claim of never receiving the invoice is not accurate, as we have sent it multiple times. To ensure resolution, we will follow up with you directly via email to finalize this discussion.
Please double-check your email inbox and spam/junk folders for our correspondence. Should you still have trouble locating it, do not hesitate to contact us again.
Thank you for your patience and understanding.
Standard Delivery Times
(Based on business days once your order has been dispatched from our warehouse)
PLEASE NOTE: DELAYS MAY APPLY TO CURRENT DELIVERY TIMES due to circumstances beyond our control.
PLEASE ALLOW 8 - 10 BUSINESS DAYS FROM THE DISPATCH DATE FOR LARGER ITEMS!
How do we calculate costs?
Shipping costs are based on the size and weight of the product and your location. Shipping is calculated and added to the total at checkout before payment.
Please note, in some circumstances, an order may attract an extra shipping fee due to unusually bulky or heavy item status or a remote / rural / regional address.*
* In a small number of cases the freight companies will charge us more than what is reasonable to pay to deliver an order, usually for large bulky items to regional locations. We reserve the right to vary our freight charge if this occurs and will advise you before processing your order.
In this instance, DEO will contact you prior to finalising the sale.
We deliver products using a number of local freight operators.
Order times:
In most instances, we aim to have orders processed within 2-3 business days.
When dispatched,shipping times are estimated at between 2 - 3 business days for metro regions and 5 - 7 business days for regional areas.
Although DEO will make every effort to adhere to an agreed time for delivery, it accepts no responsibility for any loss or damage resulting from any delay however caused.
PARTIAL DELIVERIES
When orders list several items, some of which may not be in stock at the time of the order, we will fulfil the portions availableincluding shipping.
Backordered items will be dispatched when available. There is no additional shipping charge for these.
ORDER INSPECTION
We encourage you to inspect your order upon receipt. If you find any defects, damages, or receive the wrong item, please notify us immediately by emailing hello@disabilityequiponline.com.au
If this fault is apparent upon delivery, please submit your claim within 7 days of receiving the delivery to allow us to access transit insurance.
If this fault appears to have occurred through use, we ask that you email us at hello@disabilityequiponline.com.au so that we can investigate this for you.
To process all claims, we require the following:
1.Photos of the packaging and the items received (as required by shipping carriers).
2.A description of the issue, your name, and order ID.
Ordered nearly a month ago and they have not shipped my item . Didn't send me a confirmation of my order when requested even after payment was made promptly.
Dear Jessica,
Thank you for reaching out. We sincerely apologize for the inconvenience caused by the delay in receiving your hanging pod.
To clarify:
You received a confirmation email on the same day you placed your order, which included your invoice.
At your request, we forwarded the invoice directly to your plan manager.
Following this, we sent an email to confirm the invoice was sent and suggested checking your spam or junk folder in case the confirmation email was missed.
Additionally, the product description on our website specifies a 20-day lead time for these orders.
We understand your frustration, and we’ve responded to every email you’ve sent to keep you informed. Your order has also been placed on our urgent dispatch list.
While we appreciate your concerns, your claim of never receiving the invoice is not accurate, as we have sent it multiple times. To ensure resolution, we will follow up with you directly via email to finalize this discussion.
Please double-check your email inbox and spam/junk folders for our correspondence. Should you still have trouble locating it, do not hesitate to contact us again.
Customer Reviews
Ordered nearly a month ago and they have not shipped my item . Didn't send me a confirmation of my order when requested even after payment was made promptly.
Dear Jessica,
Thank you for reaching out. We sincerely apologize for the inconvenience caused by the delay in receiving your hanging pod.
To clarify:
You received a confirmation email on the same day you placed your order, which included your invoice.
At your request, we forwarded the invoice directly to your plan manager.
Following this, we sent an email to confirm the invoice was sent and suggested checking your spam or junk folder in case the confirmation email was missed.
Additionally, the product description on our website specifies a 20-day lead time for these orders.
We understand your frustration, and we’ve responded to every email you’ve sent to keep you informed. Your order has also been placed on our urgent dispatch list.
While we appreciate your concerns, your claim of never receiving the invoice is not accurate, as we have sent it multiple times. To ensure resolution, we will follow up with you directly via email to finalize this discussion.
Please double-check your email inbox and spam/junk folders for our correspondence. Should you still have trouble locating it, do not hesitate to contact us again.
Thank you for your patience and understanding.